hosting and email providers
We have just moved hosting from dedipower where we ran numerous servers for different parts of the site
We now run on almost everything on amazon cloud...or will do soon.
Simple reason is because of the growth of the business, plus when our newsletters go out the load on the server explodes.
As for email providers we use SmartFocus/EmailVision but the choice is simply based on these factors:
size of pipe they have to the internet ( small pipe means long time to deliver)
tech they have to manage the lists ( we are building our own systems so this is not the issue)
costs
how much they love you
There are about 10 companies with offices in the UK who can do this.....Dunc uses Epsilon I believe, Mark used emailVision and MoneySavingExpert were using the The Bunker. There are loads of US companies. It's just a matter of doing the rounds....there appears little between the big players.
Edo - Open rates etc depends on the sectors, but:
Expect 50% of the list to respond poorly relative to the other 50%
50% good list - people quote 5-7% open rate, we smash that
50% poor list - people quote <1% open rate, again we smash that
The click out rate is dependendent on whats in the email......free money/free sex gets higher
The goal is simply to analyse the data and get the right email into the right email box. This is what every email provider is trying to do, so there is a huge amount of work going on in this area by many clever people. Think behavioural targetting for email.....thats why Groupon/VC.co.uk multipliers are so high.
Aswell as these lists being good at producing money they will be capable of behavioural tagging people in real time....that is massively valuable, because these lists put you "in play", ie you get tagged prior to doing google searches or even being on a merchant site.
Hope that makes sense
Doug