Hey Matt,
I assume the email I sent the other day about how annoying the bulk look up tool is, reminded you we're still here
Not sure I've seen that exact one, but if it relates to bulk look ups/ordering of Backorders, then we almost deliberately haven't fixed this! We do help out on a one to one basis though as I'm sure the support folk have told you. They do have the tools!
The rational is quite simple. We want it to be as fair and equitable as it possibly can be and volume from any one player wouldn't help that. Whilst we absolutely appreciate the business of anyone in the drop catching space, and we really do, our original intention was to help mum and pops flower shop get mumandpopsflowershop.co.uk into their hands. If we had set out to play in the drop catching space you would see us catch plenty for ourselves and market them; were in quite a good position to market them right!
However, I firmly want us to always play gamekeeper not poacher; we can't play both and we don't. Sure, we catch the odd one for ourselves because something takes our fancy, but I can't think of a single revenue generating sale from a catch. I diversify, but hopefully you get the sentiment. We want to be as fair as possible, making it easier to place bulk won't achieve that, much as its rather annoying I'm afraid to those in this space.
Since you say the Quota makes no difference, can you at least say if you are actually using your quota ?
Absolutely. Not entirely sure if we use every last bit of it, but it is definitely part of the mix. Note that a large part of this goes on servicing our run rate lookups on Domainmonster.com and our wholesale business though. Only a small % ends up in backorder use, but I guess in the grand scheme of things its still going to be sizeable. Is that the main catalyst to our success with the .uk variant of our system though? Definitely and conclusively not.
Hope that all helps. Matt