123REG Taking Liberties with your .uk domain registration rights

[mibut]

Perhaps you ought to READ your own posts as i quoted in reply to your post
"Right so you’ve contacted the registry (i.e. Nominet) because you felt your registrar weren’t meeting their obligations?

What has the registry said when you contacted them? Has what they have said echoed the comments made by another contributor to this thread this past Friday relating to another registrar? I presume you want the domain name transferred into your registrant details sooner than when your registrar suggest they currently will be able to do that, or is there something else?"

Answering and quoting you, i would have thought was clear enough. Obviously not.

I suggest you get off your high horse and stop trying to be a smart arse whose only contribution seems to be, as already pointed out, that i, as in me for your clarification, am wrong and 123 reg and nominet are obviously right in everything they do or dont do.

 

[Whois-Search]

@mibut if you want a real explanation and I’m completely guessing here:

Over one million .uk names have been registered by 123-reg in bulk outside of their customers accounts.

There will be several technical reasons why that was done:

- Rate limiting the number of registrations to put through at Nominet ?
- Executing the right of registration on different contact ids in bulk ?
- Not being able to use the Whois privacy framework due to technical restrictions ?
- Limited time to get these names through during the .uk promotion window (it was extended by a month) ?
- Postboxes and overseas addresses requiring address for service ?

Now while I expect they do intend to give the names back to you fairly soon .....some poor sod (a developer) has got to match all these names up in the 123-reg customer database!

So instead of complaining to Nominet who aren’t going to do anything because the Registrant name is technically: Identity Protect Limited and not you

I would call 123-reg tomorrow and ask to speak to a manager and get them to retag or transfer the names to you via their Nominet account if you want access to them right now.

 

[mibut]

@mibut if you want a real explanation and I’m completely guessing here:

Over one million .uk names have been registered by 123-reg in bulk outside of their customers accounts.

There will be several technical reasons why that was done:

- Rate limiting the number of registrations to put through at Nominet ?
- Executing the right of registration on different contact ids in bulk ?
- Not being able to use the Whois privacy framework due to technical restrictions ?
- Limited time to get these names through during the .uk promotion window (it was extended by a month) ?
- Postboxes and overseas addresses requiring address for service ?

Now while I expect they do intend to give the names back to you fairly soon .....some poor sod (a developer) has got to match all these names up in the 123-reg customer database!

So instead of complaining to Nominet who aren’t going to do anything because the Registrant name is technically: Identity Protect Limited and not you

I would call 123-reg tomorrow and ask to speak to a manager and get them to retag or transfer the names to you via their Nominet account if you want access to them right now.

I have previously rung 123 and asked to speak to a manager. I get told a manager will call me back. No manager calls back, just get notification of a support ticket to me with the reply saying it will be a few days before the names will be in my account.
When i reply to the support ticket i do not get a reply.
What most people are forgetting is that no one asked 123 to register the names for me or in the name of idenity protect.
I would have been quite happy to retain the ror but it is a fait accompli on 123's part and something i will have to accept otherwise lose any rights to the .uk
I JUST WANT THOSE 34 NAMES REGISTERED TO BE PUT IN MY NAME.
It was not a technical problem for them to register in my name and instantly put them under the identity protect name so i fail to see what is so difficult.

 

[mibut]

A quick update.
The domain names are finally in my control panel at 123-reg but still not registered in my name although i asked 123 reg 2 days ago to put into my name and out of identity protects name.
Still waiting to hear from anyone at Nominet. Surprise, not.

 

[mibut]

Are they in your email address and in your nominet account?

No, as already stated still under identity protect and awaiting 123 reg response to putting in my name.
Wonder what would happen if i attempted to transfer a name as can now change tag, nameservers etc

 

[martin-s]

Complain to Nominet again by phone. Be good to keep the pressure up on this!

 

[mibut]

Well actually it is possible that it is not in your name but still be under your email address with Nominet

.

No they are under identity protect

 

[mibut]

Complain to Nominet again by phone. Be good to keep the pressure up on this!

See how i feel tomorrow.
TBH i am totally fed up and frustrated with the amount of time and effort already spent on something i never wanted or requested.
Once sorted i will NEVER have anything to do with 123 reg or its associate companies.

 

[martin-s]

TBH i am totally fed up and frustrated with the amount of time and effort already spent on something i never wanted or requested.
Once sorted i will NEVER have anything to do with 123 reg or its associate companies.

That's why you have to keep Nominet appraised.

 

[mibut]

That's why you have to keep Nominet appraised.

My experience with Nominet has been a total waste of time. On the phone they are great. Actually doing anything .....
Unfortunately although i can bin 123 reg, i cannot bin nominet.

 

[mibut]

Finally, all .uk names in my control panel at 123 reg and all in my name with nominet.

 

[Whois-Search]

I see they have turned auto renew on all names even if you don’t cancel ?

 

[RobM]

Yep because they know not everybody will be able to or remember to cancel. This is a way to steal money in the future. Nice business practice. Ah well more fool anyone that uses them. Apparently according to some this is ok - says a lot about someone's character when they have to hope to steal money from their clients. If they cared (as they claim they do or certain little nominet lapdogs say they do) they only had to do it with autorenew off but, lets be honest, they wouldn't do that because they don't care and they wouldn't make as much money. Now we await the 123reg apologists..... Maybe @rwinslow can come and explain how this benefits the consumer more than *not* doing it? As he hasn't been here since Oct19, and I guess stopped reading/posting when he realised our brains are slightly larger than a grape, I won't hold my breath.

 

[Nigel]

I find it sad to work in an industry where these types of practices are allowed to take place

 

[Edwin]

I find it sad to work in an industry where these types of practices are allowed to take place

It’s one of the reasons I’ve given up on attending Nominet events and participating in their outreach programs.

Life’s too short to waste on people who don’t care.

 

[martin-s]

@[email protected] Why is this acceptable to Nominet Leanne? (Other than the obvious cash bonanza)

 

[Nigel]

don't blame you Edwin

and wonder what the legal position is on this? i.e. are they legally entitled to charge out fees for a domain that was never ordered in the first place? also their announcement on this is a little ambiguous i.e. if you don't 'complete registration' and have the domains added to your control panel how can they charge out the renewal fee in 2 years time. Maybe it's deliberately ambiguous.

 

[Edwin]

Maybe it's deliberately ambiguous.

Of course it's deliberately ambiguous. The company's too large for this sort of thing to happen by "accident". There will be a team putting the whole marketing campaign together, for sure, given that it covers hundreds of thousands or even millions of domains and therefore will end up being "material" to future earnings.

 

[mibut]

123 reg will bend, ignore or rewrite the so called rules until legally challenged.
Unfortunately 123 reg are also aware that individual customers do not have pockets deep enough to fund a legal challenge, especially over something which has only a nominal value.
Nominet appear to just sit on the fence, ignore there own rules, happy to collect whatever fees come their way.

 

[Systreg]

I feel sorry for all the companies who's domain names I see every day on drop lists, so many of those companies have been dissolved, but every cloud has a silver lining, because said companies now have the .uk registered for them, happy days.