Agree with you on that Foz and the bizzare situation where the need for more funds means that this non profit organisation strips £3m off businesses and individuals in a domain auction for .co.uk domains just over a year ago. Then they proudly announce they have given it all away. Then they announce a consultation on a better and 'more secure' alternative to .co.uk without the slightest thought about the businesses and individuals that have been fleeced, and are sitting there with a devalued investment, and the prospect of a mighty battle to get back what's rightfully theirs. Yes, I agree they are a dichotomy and a heartless one at that.
The members have to shoulder their share of the blame for allowing the company to be in a position to do as it pleases!