Virgin broadband dead

[aZooZa]

Virgin's 8mb package offers a highly contended pool. You'll be lucky to achieve 3mb. It was on TV tonight. Best apparently is Sky. As far as 3G is concerned, I think Voda have good deals and cheap entry cost. My mobile is with them and I get 120mb of data for about £7/month so I can use my phone as a modem when I'm out and about. How that works abroad maybe another matter.

 

[herghost]

I am on the 20mb Virgin and apart from last night, I have to say I very rarely have a problem, usually runs at at least 17Mb/sec so cant complain, but I stress I am lucky. At my last address it was a pile of crap!

 

[GreyWing]

This is mental, I had enough of Virgin and yesterday went to cancel. Gave them 30 days notice and said drop me to the 2 mb broadband so I can see out my contract.

The 2mb is faster than the 20mb I was paying for, I swear on my life the 2mb is like lightning.

Plus their call centre for tech support in India is useless, it's like talking to a 10 year old, you have to slow your speech down to walking speed and repeat everything 3 times.

Anyone know who is next best?

 

[aZooZa]

Try Pipex. I've been with them for almost a decade - started out with their dial-up, then a leased 64k line, and now their broadband. Very satisfied.

 

[olebean]

for my sins i still have AOL, although I have got BB cheaper than the advertised fees and over the last twelve months there has been no issue

 

[aquanuke]

Is everyone else still having problems. TBH mine might as well be completely dead, I have to reboot the modem every 20 minutes and when it does go its as slow as hell

 

[accelerator]

My view is that Virgin targets the mainstream consumer, but there are other companies out there that are smaller and technically superior if you look hard enough. I always find the forums at thinkbroadband.com good for finding a good provider.

Rgds

Accelerator

 

[GreyWing]

How slow are Virgin at picking up namesever changes as well, takes upto 15 hours sometimes to change sistes even though whois shows details instantly.

Even my dial up shows it in around 2 minutes.

 

[Jeewhizz]

How slow are Virgin at picking up namesever changes as well, takes upto 15 hours sometimes to change sistes even though whois shows details instantly.

Even my dial up shows it in around 2 minutes.

It might be your router that's caching the DNS. Although, Virgin will be caching it too!

 

[Slater]

Besides their rubbish support I've always been happy with the speed on the Telewest/Virgin connection.

Download speeds between 1.6 and 2.0 megabytes per second (20mbit connection)

 

[rob]

I am on eclipse.net.uk , all ok however have had issues but they were BT related.

 

[SF]

what not paying your bill rob

I also with eclipse and have no problems what so ever although i am paying 50 a month for it.

 

[GreyWing]

As virgin used to be Telewest / NTL.

Does anyone know if this is now under the Virgin Banner, I shouldn't imagine it is as Branson would put his name on a dead horse if it stayed still long enough.

http://www.ntltelewestbusiness.co.uk/default.aspx

I'd love to stay with cable but not virgin.

Cheers

GW

 

[rob]

what not paying your bill rob

I also with eclipse and have no problems what so ever although i am paying 50 a month for it.

Yes, it does seem a little more expensive. No billing issues you cheeky git was due to old cabling or something, BT said it was fine, Eclipse said no it isnt, then we went around the houses with BT 'engineers'.

Got it sorted in about 2 months, Eclipse not to blame but still gave nice discounts / free months.