So bloody slow

[Rob_F]

I requested that an escrow be initiated on the 10th via email, three days on it still hasn't been read into your system. I appreciate Sedo doesn't work weekends like the rest of us, but I was reasonably confident that it would be sorted today, obviously not.

If anyone can give the transfer department a nudge from me, that would be great. Please PM me for the name/further details.

- Rob

 

[Takwa]

I started the push on Thursday, left a msg. got Joanna to contact my agent, and now 5 days later still no movement on accepting the push or a reply to my msg or any contact. Is my agent on Holiday?

 

[sedo]

Hi Rob

Can you email me the domain name please [email protected]

Takwa - I have sent you an email.

regards

Joanna

 

[khalid]

Sedo are quite bad at times, so best to always PM / Email them via Acorn to get it chased up.

 

[sedo]

It is best to email me directly if you have any problems [email protected]

regards

Joanna

 

[khalid]

It is best to email me directly if you have any problems [email protected]

regards

Joanna

In your footer link this goes to [email protected] - I guess your e-mail address does not directly go to you?

Also...with all due respect why should we have to email you...can't Sedo just improve their service for everyone?

 

[sedo]

I was unaware that if you clicked on my email address in the signature it forwards to contact@sedo. Thank you for pointing that out - I have tried to change it.

If you type my email address in then it definately comes to me.

Kind regards

Joanna

 

[Rob_F]

I got in touch with my account rep and she gave the transfer department a nudge. This has now been sorted. Thanks, Rob

 

[Takwa]

All sorted thanks Joanna, will contact you directly next time.

Thank you for all your help!

Best Regards

Takwa