Selling a domain via Sedo - confused

[lhw455]

Hi all

First post here, long time lurker!

I've just sold a domain via Sedo and have now been instructed to transfer the domain to the new holder. The domain is registered with 1&1, so I have logged into https://contract.oneandone.co.uk/ to transfer the domain to the new owner. However here is where I get confused - SEDO has supplied me with the email address of the new owner, however when I go through the transfer process at 1&1 it requires a tag - I've requested a tag, but SEDO insist I don't need one? What do I need to put there?

Thanks in advance

 

[foz]

Log on to your Nominet account and initiate the ownership transfer there.

Transfer

 

[lhw455]

Log on to your Nominet account and initiate the ownership transfer there.

Transfer

Thanks, does that mean I need to set the tag to Nominet first in the 1&1 contract screen? My account with Nominet does not have that domain listed?

Apologies for the stupid questions.

 

[foz]

No.

When you log on https://secure.nominet.org.uk/auth/login.html

Select "manage my own domain names" and insert the domain in question in the "domain" field.

Failing all that, attempt to recover your details and password https://secure.nominet.org.uk/auth/access-your-account.html

 

[lhw455]

Thank you very much for your help foz, and I apologize once again, but I am still confused. The domain is not registered at Nominet, and therefore when I follow your instructions in the second post, I cannot proceed (typing the domain into the domain box dosen't allow me to go forward). I can select my one other domain that I have registered there. Do I not need to set the tag to "NOMINET" in the 1and1 contract link first?

 

[grantw]

No, every domain has an account at Nominet, completely seperate and nothing to do with your 1&1 registrar account.

If the domain is not showing in your Nominet account try resetting your password, this will usually refresh your domain list.

https://secure.nominet.org.uk/auth/access-your-account.html

Grant

 

[grantw]

Also note that Nominets system works on the email address associated with the domain name so make sure you're using the same email address that's associated with your 1&1 account.

Grant

 

[lhw455]

Also note that Nominets system works on the email address associated with the domain name so make sure you're using the same email address that's associated with your 1&1 account.

Grant

I think this must be the key - I've just updated my 1and1 account with the same email address, will try again in awhile, I'm assuming this takes some time to propogate.

Thanks very much all for your assistance, hope this solves the problem.

 

[grantw]

Did you try resetting your password at Nominet for the email address that was originally associated with your 1&1 account at the time the domain was registered? That will probably solve your problem.

Changing your email address at 1&1 will probably not help in any way.

Grant

 

[lhw455]

Did you try resetting your password at Nominet for the email address that was originally associated with your 1&1 account at the time the domain was registered? That will probably solve your problem.

Changing your email address at 1&1 will probably not help in any way.

Grant

Thanks, I've just done this and success! Thank you so much, I didn't think this was supposed to be difficult (or else I'm just a noob)!

 

[grantw]

It shouldn't be difficult but it is, especially when that bug's been around since day one. They should either fix it or let people know about it on the login screen.

Grant