Selling a domain on Sedo, how slow can it get?

[kvn]

Hi, someone agreed to buy one of my domains parked at Sedo on Nov 20, 2007 and Sedo told me they received his payment on Dec 13, 2007. Yet I'm still waiting for the guy to init a transfer request (I changed my domain admin email to Sedo's contact so the request might not come to me at all). Is this normal? I don’t know about Sedo, but if I paid for something, I'm sure I want to get it ASAP. Weird...

BTW, what amount of time has to elapse to void the selling contract? It can't be lasting forever, can it?

Thanks for your info & help!

 

[Takwa]

Yes, took me about 3 weeks, I think as long as Sedo received the payment, It will be OK.

 

[sedo]

Hi KVN,

Please PM me the domain name and I will take a look for you.

Regards,

Shaun

[email protected]

 

[workshy]

Hmmm, I'm in the same boat!

Buyer paid for domain on 5th December. Since then he has become 'uncontactable'!
sedo can't refund him the money, and won't release the wonga to my account either.

Last time this happened to me was a few years ago now and I actually ended up transferring the name to sedo themselves so as they could release the payment to me. The process took more months than I care to remember!
The name finally ended up dropping and remains free to reg today.

sedo have said now though that they will NOT have .co.uk domains transferred to them, so the money remains in their bank account!


Simon.

 

[droid]

Same here too.

Buyer has not yet had time to init transfer paperwork since he received the papers on 17th January. Must be a busy chap as it took him 3 weeks to pay as well !

Emailed Sedo several times to chase him but no joy yet.

Due to the delay I would now like to void the transaction, am I allowed to do this (yet) ?

Gary

 

[sedo]

Hello,

Sorry to hear about the delays in your transactions. Droid, that would in theory be a long enough delay for you to have the right to cancel - please contact your transfer agent about this. We won't break transfers off ourselves without explicit permission from the 'wronged party', so if you deal feel you would prefer to break it off and find another buyer, please let us know.

If you have any questions about this, feel free to drop me a line,

Regards,

Shaun

[email protected]

 

[droid]

Thanks Shaun,

I have just emailed my agent (Iris) informing her that if no progress has been made at close of business today that I wish to cancel the sale.

Gary

 

[droid]

Just an update:

All now sorted, sale cancelled with the help of Shaun.

Cheers Shaun

Gary

 

[feKIX]

Still waiting from OCT '07!!

I seem in the same boat here. OK, my name was under a 60 day new-reg lock, but its coming up to 6 months now....do I get the interest as well ?! :mrgreen:

The domain is GLOBALGENETICS.org and you should be the admin contact Shaun.

 

[sedo]

Hi FeKix,

PM sent.

Shaun

[email protected]

 

[Brassneck]

I've got one as well (www.reggae.org.uk) - buyer paid after auction but now they won't resubmit paperword to Nominet after messing up first version. Sedo have asked me to cancel but they still keep the payment!! Needless to say - not happy!

Stephen.

 

[sedo]

Hi Stephen,

Sorry to hear about this one, I have spoken about this to my colleague who is responsible for Spanish transfers (the 'buyer' was from Spain), and it seems both you and Sedo were well and truly messed about on this one.

Just to clarify, Sedo does not keep the money - we are obliged to return it to the buyer if he or she has paid but does not complete the transfer, whoever's fault it is. I can assure you however that action has been taken against this 'buyer' in terms of his Sedo account.

Regards,

Shaun

[email protected]

 

[WestHamFan]

Must say I thought I was going to be mucked about recently on sale but, given Sedo's help, it turned out OK.

I transferred a TLD to the purchaser but after about three weeks the new owner still hadn't updated the Whois information which is the usual trigger to release funds to the seller.

Having contacted Sedo about the delay all within a few days they contacted the buyer to tell them they needed to get this sorted and, recognising I had fulfilled my obligations, released the funds to me despite the WhoIs record still showing my details. It seems they correctly took the view that as the buyer now had full control of the domain, and as I had no way of using the domain again, the deal was complete.

I was very happy with the way Sedo dealt with things. They obviously can't stop anyone from agreeing to buy a domain and then backing out, but once the cash is in they seem to be very proactive, fair and efficient in my experience.

 

[Brassneck]

Must say I thought I was going to be mucked about recently on sale but, given Sedo's help, it turned out OK.

I transferred a TLD to the purchaser but after about three weeks the new owner still hadn't updated the Whois information which is the usual trigger to release funds to the seller.

Having contacted Sedo about the delay all within a few days they contacted the buyer to tell them they needed to get this sorted and, recognising I had fulfilled my obligations, released the funds to me despite the WhoIs record still showing my details. It seems they correctly took the view that as the buyer now had full control of the domain, and as I had no way of using the domain again, the deal was complete.

I was very happy with the way Sedo dealt with things. They obviously can't stop anyone from agreeing to buy a domain and then backing out, but once the cash is in they seem to be very proactive, fair and efficient in my experience.

But as you can see from Shaun's post above, having the cash paid is irrelevant for non-completing UK domains. If the buyer for some reason never completes the paperwork then Sedo will not proceed with the sale.

Stephen.

 

[WestHamFan]

Yes I understand the problem due to the paperwork that UK domains require.

I've never sold a UK domain at Sedo so don't know. Do Sedo liase with buyer and seller to collate the Nominet forms/letters/payment and submit them or do they expect buyer and seller to do it independently?

I would have thought the best way forward is for Sedo to get the paperwork together from buyer and seller and submit it themselves. Then in their terms of business they can say that once payment is received by them it will be released to sellers once the seller has completed and returned the Nominet forms to Sedo. If the buyer doesn't do his part then he can't complain.

 

[sedo]

Hi Everyone,

Stephen is right, co.uk domains (and indeed other country TLD's that involve paperwork) sometimes give us this problem of buyers paying for domains and then failing to complete the paperwork. It also occassionally happens that the buyer pays but the seller fails to complete the paperwork.

I perfectly understand the frustration this causes, I have said to many customers over the phone and by e-mail that it remains a mystery to me why people do this, but we are legally obliged to return the money to the buyer if the transfer is cancelled, regardless of whose fault it is. The paperwork system means we are also dependent on both parties fulfilling their duties, which of course they do in the vast majority of cases, but unfortunately not always.

Again, feel free to contact me at any time to discuss this.

Regards,

Shaun

[email protected]

 

[fred]

... but we are legally obliged to return the money to the buyer if the transfer is cancelled, regardless of whose fault it is. ..

Just out of interest, what happens if after returning the money to the buyer, they then decide to send in the paperwork which they already have in their possession?

 

[sedo]

Hi Fred,

If that happens, it is always possible to contact Nominet as the current registrant and ask them not to accept any transfer forms for that domain, or to say that transfer forms from person 'xyz' should not be accepted.

Regards,

Shaun

[email protected]

 

[dvdrip]

I have had more than 30 sales that were not completed in the past 4 years with sedo.

Also sedo's transer agents are very slow. They don't call a buyer/seller when they have to, they don't know how trasnfers work and they expect seller to do all the work for them.