Nom kinda reminds me of an old doctors I worked for, they had a system in place that was written in Perl and was about 6 yrs old, the perl script kinda randomly submitted existing perl into PHP forms and then a PHP system took over before handing back to perl, and there was even 2 small asp pages that handled things. The problem was that the pieces fitted together like a jigsaw put in place by a blind man with a hammer.
In the end the amount of work maintaining his current setup was astronomical as it used html, inline css and styling, javascript, php, perl, asp perl was using flat files and php mysql, in the end I quit and told him he needed to overhaul the whole lot to EITHER PHP or ASP, and the inline css needs to be fixed and he's looking at XXX hours to convert and upgrade his existing site, or XX to start from scratch.
I think Nom maybe having the same issue, where they are consistantly patching up their code when in reality they need to just patch this one while a brand new one is build from the ground up.
I mean when Nom took over there was probably what 1000s or 10000s of domains ? now theres millions, maybe it just can't take it ?
The renewel to suspended has also been eratic the last week or so too.