High CPU and Physical memory, help neeed

[Murray]

I'm using windows 7

Just got a windows pop up with a problem, I think it said something about memory

I restarted, and look at my CPU which is at 25% and phsyical memory is 90%+

I know from looking at it before that CPU on my laptop when not doing anything is usually 0

When I run chrome is jumps up to 90% CPU

What might cause this and any idea how to fix it?

Thanks

Edit> running a malwarebytes scan atm

 

[dee]

crypto miners eat cpu . Think theres a load of them going around at mo.

 

[dee]

It could just be an extension ? Have you reset chrome to default to see if fixes it

1. Click the Chrome Menu on the toolbar and then click "Settings."

2. Select "Show Advanced Settings" from the bottom of the page and then click "Reset Browser Settings."

3. Click "Reset" to revert your browser configuration to default.

 

[Murray]

crypto miners eat cpu . Think theres a load of them going around at mo.

I updated Malwarebytes did a scan, nothing was detected

But I also started in safe mode and CPU was 0% and physical memory under 1gb so also very low

I can't see anything in my processes that's using a lot of memory

I don't know what to look for

 

[Murray]

It could just be an extension ? Have you reset chrome to default to see if fixes it

1. Click the Chrome Menu on the toolbar and then click "Settings."

2. Select "Show Advanced Settings" from the bottom of the page and then click "Reset Browser Settings."

3. Click "Reset" to revert your browser configuration to default.

It's at 25% when Chrome isn't running, I don't think it's chrome

 

[dee]

https://www.sevenforums.com/performance-maintenance/382673-cpu-usage-25-even-when-idle.html

someone else with same problem who fixed it. Might be worth a look

 

[Murray]

Thanks for the help Dee

Turns out it was a problem with Malwarebytes!

https://forums.malwarebytes.com/topic/219918-ram-usage-what-is-going-on/

 

[Edwin]

That’s kind of circular! Anyway, good you managed to sort it out...

 

[Murray]

That’s kind of circular! Anyway, good you managed to sort it out...

Yes I was turning to malwarebytes as the salvation and it was the problem lol

 

[AlistairM]

Maybe this is my problem, I been pissing about with my pc for last couple hours after it being ok all day, went out for a bit, came back and everything started freezing, eventually got a blue screen of death. On restarting the warning came up about malwarebyes web protection being off, tried restarting but it just sticks, had that issue before. When I googled it I was on google.com so figured something else was messed up. Only logged on here while the troubleshooter is running.

 

[Murray]

Maybe this is my problem,

Did stopping malwarebytes fix it?

 

[AlistairM]

Yes it did thanks, they've done an update now which they say has fixed the issue.

https://forums.malwarebytes.com/topic/220112-important-web-blocking-ram-usage/

 

[Murray]

I reinstalled, still had error, restarted and it has the correct update package and seems to be ok

Relieved it wasn't some kind of big error with the laptop itself, hate faffing around having to replace parts

 

[Edwin]

A bit more background info (since it's fixed anyway)
https://www.bleepingcomputer.com/ne...high-cpu-and-memory-usage-in-mbamservice-exe/

It's unfortunate, but these things happen. At least it didn't render the system entirely unbootable, like some antivirus software update glitches sometimes do.