Put that in ya pipe
I couldn't agree more with brassneck. I’ve had a host of problems which are NEVER addressed fully on the first go, it’s like they don’t read your emails or attempt to digest the information fully with out firing off a stock answer. One problem went on for 4 months and involved missing payments of up to £3500.00 at one stage, which they did not take seriously at all. I must of sent 30emails to 6 different people, rang Germany on numerous occasions and all that happened was I was just pushed from pillar to post having to explain from the beginning to numerous member of staff my problem. Everyone of them said don’t worry, leave it with me I’ll sort it blah blah blah. Got there in the end but they never compensated me for the short fall in 2 payments, the cost of ringing and chasing (for months) and lost interest on the money, which was their fault, not even a proper apology baring in mind I was pulling my hair out in the end.
Even this week it took 8+ emails just to kick of an outside escrow service (buyers request), copy below of ranting, rambling, slightly incoherent, angry email sent to finally get some action on the 12th Oct, might give you a laugh. I honestly couldn’t recommend Sedo to anyone and as soon as I get the time I’m off to NameDrive. Don’t waste your time, money and effort on these guys, like so many services they are good all the time everything is going ok but as soon as you have a problem forget it, it’s a nightmare. They all have their heads in the clouds the lot of em!
If you’d asked me 6months ago I would have been with Zee, maybe they’re just getting too big or it was just that I didn’t have a problem then.
Pete
Email to sedo:
Honestly it's like pulling teeth dealing with you. ONCE again have you received details from the buyer????????
What is the correct procedure for initiating an outside escrow sale??????? Surely it's not just sending an email, you should sharpen that up so you fill in an online form with the details you require, it's VERY unprofessional. You dont even respond with who will be looking after the transaction.
Am i dealing with the right person?????????????
You need to get your act together, your communication as a company has been terrible, ok whilst taking the money but if you have a problem god help you.
half my emails are never answered then i'm ALWAYS pushed from pillar to post with different personnel.
When i get the time i'm off and it's hallo NameDrive they are killing you on reputation.
I first sent an email about this escrow on the 7th October, i'm still chasing my tail trying to get results. I sent you the purchasers email on the 9th have you sent him an email????????
