PM Notifications

[KarlM]

Anyones email notifications stopped working for PM"s ?

 

[Sam]

Anyones email notifications stopped working for PM"s ?

Yes I just checked I am not getting emails anymore @Admin @Helmuts

 

[Helmuts]

Good evening,

In 2 words: Yes, temporarely.

We switched over to postmarkapp to send out the system emails. Before the system emails were sent out from the server directly (not a good idea).

This morning we sent out the 1st system email to all the members.

At around 3k messages the system hit 10% bounce rate and the delivery of all the messages were auto-stopped (automatic function that protects the system from spammers using it).

I have informed the PostMarkapp on what we do, and we are waiting for this temporary restriction to be removed.

Hopefully this helps.

Best wishes!
Helmuts

p.s. lots and lots of things need to be done on the forum

 

[Helmuts]

correction: 36% bounced

brrr.....

 

[Helmuts]

a quick update: the issue should be resolved.

enjoy the weekend all!

@Admin, good job! tx

 

[dee]

As much as I enjoy Felix's passive aggressive replies on trustpilot it probabaly won't get you the desired star rating you're after, maybe better to take a slightly softer tone in response.

i'll be off to check that out then

 

[Admin]

@karlm @Sam thank you for letting us know, as @Helmuts explained we are working to fix it.

 

[Admin]

@Aaron Clifford thank you for your feedback! I appreciate your input and will take it into consideration.