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Grrr. They forced us a while back to use 2fa no matter what. I've been using a browser extension which is now not supported so I am faced with this stupid screen which gives no option to add Nominet to my Google Authenticator app...? Help please!
Done that, it doesn't help or offer a way to establish 2fa. It's totally bonkers, I remember this being the case 3 years ago when they set this carp up.
Done that, it doesn't help or offer a way to establish 2fa. It's totally bonkers, I remember this being the case 3 years ago when they set this carp up.
I had this issue and had to go via the general support link. The response was fairly quick but in my case I had to reset every domain with a new email address and start again. Can't remember exactly why but it was a real pain.
Here you go:
If necessary we are able to remove the 2 factor authentication login details attached to your email address/login, but we do need the request in writing, on the appropriate letterhead relating to the email address. The request should state the email address and explicitly ask for the 2 factor authentication to be removed.
If your domain names are registered to a company name, then the request will need to be on the full limited company letterhead of the limited company and be signed by a director.
Alternatively, we will need the written request to be submitted as a personal signed letter, with the inclusion of some ID, such as a utility bill or driving license that has both the registrant name address listed against the domain name.
You can either email over a scanned copy or alternatively fax it to 01865 332288.
On receipt we can remove the 2FA, for you to reset should you wish upon your next log in.
I think my issue was all domains were registered to a virtual address that wouldn't be on any ID document.
For future reference, I'd recommend Authy since you can have on multiple devices and back up to your phone number.
I had this issue and had to go via the general support link. The response was fairly quick but in my case I had to reset every domain with a new email address and start again. Can't remember exactly why but it was a real pain.
I've found a way around this but its pretty dire on Nominets part. (Used authy app that had required details). As far as I know there is no way to setup 2fa without manual Nominet involvement
Done that, it doesn't help or offer a way to establish 2fa. It's totally bonkers, I remember this being the case 3 years ago when they set this carp up.
