HeartInternet are front running?

[disruptive]

Hey Guys, I'd like to share this mornings events with you. I went to register a free domain name, and find that it failed at Heart Internet, I contacted help and now its been registered by MeshDigital. Hmm, in seconds, suspicious if you ask me.

This is no co-incidence, these guys are front running by registering domains. Has this happened to anyone else on this forum?

 

[JMOT]

Not with heart but I always use a separate whois domain checking service to the one I reg domains with for this very reason. I hear this happens quite a lot with some registrars.

 

[monaghan]

Wrap up all the details into an email to Nominet

 

[disruptive]

Wrap up all the details into an email to Nominet

it was for a .com, but perhaps they would like to know.

 

[mat]

Seems quite unlikely that they would do that on a company level. May be one of the individuals who took your help request?

 

[disruptive]

I was a little bit surprised.

I got the name *back* by threatening with everything under the sun. Initially the rep did not know the relationship between HI and Mesh and hence saw the domain as registered. But throughout this process, my personal details never appeared on that registration. Told me to go away.

If I had not been so pushy, I could have just walked away and I suspect that they would have kept the domain - I'll never know. But to see a domain that you have just tried to register being "grabbed" by another party - not HI, is not great for consumer confidence.

I still have no idea why the registration of the domain failed and what the real intention behind HI is. But with the recent acquisitions of HI that have been pointed out. Is this gamekeeper turned poacher?

I'd like to believe that HI were being straight up, but with conflicting interests, is it just a matter of time?

 

[rob]

Who had it to give you it back, and how we're Hesrt involved in that process?

 

[mat]

I notice that Domainmonster/Mesh Digital were recently aquired by Host Europe who have Heart Internet as one of its brands.

http://news.domainmonster.com/host-europe-acquires-mesh/

Could this be some kind of system error where the domain you tried to purchase from Heart was assigned to the Mesh system by mistake? etc...

 

[willbon]

I've had a FTR showing as 'unavailable' on Heart, but available ... and regged.. elsewhere....

Not experienced it this way round, though...

 

[atlas]

Nobody here appears to be called "Guy"

There is at least one member of the forum named Guy who posts regularly.

 

[disruptive]

More details are that:

A. The name appeared to be registered on the whois to MeshDigital whilst I was onto the help guys at Heart Internet. Hence the concern. The name was not registering through HI but the whois was not displaying anything.

B. The help @ HI, initially told me that I could not register the name because it had been registered by someone else and told me to contact that if I wanted to go further whilst I was talking to them [HI] via chat.

C. There is NO indication that MESH is anything to do with Heart Internet, so that gives zero faith in whether there are leaks or whether the person I was chatting to was busy registering the name himself.

D. Whether HI where playing straight or not, I cannot know for sure because I had to fight to get the name put into my name. I'd like to think well of HI, but I was posting this initial response on AD at point A-B. Thus my asking for whether anyone else had encountered this.

 

[monaghan]

C. There is NO indication that MESH is anything to do with Heart Internet, so that gives zero faith in whether there are leaks or whether the person I was chatting to was busy registering the name himself.

Mesh were bought last month by the Host Europe Group who own the 123-reg and HI brands amongst other brands.

 

[Lovekraft]

Nobody here appears to be called "Guy", so why you are addressing more than one baffles me. ?

To address a group of people as "guys" is not exactly uncommon. Why so pedantic?

"free" as in "no cost" (which is the more accurate definition of "free") or "free" as in "unregistered, therefore available to register according to the WHOIS"?

I think the vast majority of people on here know exactly what he means, again why so pedantic?

 

[Lovekraft]

Looks unprofessional. However no point going beyond this.
.

It's the general board on a forum, are we to all address each other formally on here now? :-?

 

[rwinslow]

Hi all, as you know I represent 123-reg in the forums here, but wanted to give some insight on some of the comments listed.

Firstly I can confirm, that Host Europe Group includes 123-reg.co.uk, heartinternet.co.uk and Mesh Digital. Each of these brands within the group work in different target areas and have key different focus points.

Heart Internet were using for some domain names OpenSRS (Tucows) for registrations, these are now going through directly using Mesh. Why pay a 3rd party such as Tucows domain admin / management fees when within the group we can deliver the same service directly.

123-reg has been using the systems of Mesh for over a year now to manage domains both as a Mesh reseller (as we did with Tucows) and also to manage our Verisign tag.

Hope that helps explain the group picture.

To get to the point of a domain search on Heart resulting in registration of a domain name under the tag of Mesh without the purchase actually having been completed.

If you can send me the domain name ([email protected]) or DM me within the forum, I will look to investigate fully and let you know what happened, as well as confirm to the group any policies that may be in place.

Richard.

 

[julian]

Bit of a control freak aren't you.. If you were running this forum would you get rid of all the people who wear glasses?

Looks unprofessional. However no point going beyond this.

 

[Bailey]

Great. I think you should also have a look at the online chat between customer and rep because it might assist you with understanding what exactly happened. If "disruptive" agrees (his decision entirely), are you happy to report back on specifics?

Indeed, Particularly in reading that this name appears to have been handed over to "disruptive" - may be due to a perfectly well intentioned "crossed-wires" situation. But, I wouldn't be putting my money on that - just yet

 

[Bailey]

Bit of a control freak aren't you.. If you were running this forum would you get rid of all the people who wear glasses?

No, It's called having an overly-analytical mind (Overly being my choice of word) for what should always be in a 'domainers' armoury - Though i agree Invincible does surprise me at times.

Still can't get over the "Overly" dissected few posts of "Paul -Safesys" here a month or two ago - totally unwarranted to my mind - apologies, I stray