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Contact info for www.enom.com ENOM?

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This is a good one. Just spoke to Enom who say that they are not the Registrar, even though whois says they are.

Dom was due to go to them but never completed.
One step forward and two back!
 
Can the client not just gain access to nom account and cut out enom completely?
 
Usual scenario.

Client email Nominet would have is now no longer in use.
He has no Nom online details to gain access
 
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