Are 1&1 Finally listening?

[Nigel]

Amazing - look at the email just received from 1&1

a domain renewal reminder 6 weeks in advance - it seems like their practices are changing - perhaps they've been reading acorn or finally have responded to acorn members concerns about their renewal procedures. I haven't yet logged in to see if they have now got a lapse option (like the fasthosts, heart etc).


This is a reminder about the forthcoming automatic domain
renewal for the following listed domains within your contract
xxxxxxxx
due to expire in 6 weeks on 04 November 2009

xxxxxxxdomain .co.uk
xxxxxxxdomain .co.uk


1&1 automatically renews your domains for you so you never
have to worry about an interruption to your domain
ownership until you tell us not to.

1&1 auto-renewal is an important service provided with all 1&1
registered domains. At 1&1, we know that all domains are valuable
and we are pleased to offer domain services that protect your domain.

For more information about auto-renewal and other 1&1 domain
services, please visit our FAQ at:

1&1 WebHosting FAQ | Domain Services

Please make sure that your payment information is up-to-date for
your upcoming renewal. To verify your current payment details,
log into the 1&1 Control Panel with your account number
and password at:
https://admin.1and1.co.uk/xml/config/ChangeCCDataPrep

We offer PayPal and Direct Debit payment methods as alternatives
to credit/debit cards.

The registration/billing cycle for .uk domains is 2 years. For all
other domains, the billing cycle is 1 year. Your account will be
automatically charged at the beginning of each registration/billing
cycle, for the entire cycle.

If you would like to review your domain registration periods or end
your domain registration then please visit:
https://contract.oneandone.co.uk
to access your secure configuration menu.

1&1 is committed to offering the most competitive prices and
best services in the domain environment and we hope we shall
continue to meet and surpass your service expectations.

If you have any queries, please don't hesitate to contact our
Support Services 1&1 Internet Ltd.-


Thank you for choosing 1&1 as your trusted domain provider.

Best regards,

Your 1&1 Internet Team
1&1 Internet Ltd.
1&1 Internet Ltd.- Home Page




1&1 Internet Limited - Registered in England and Wales, Company number 3953678 - VAT No GB 752539027
Aquasulis House, 10-14 Bath Road, Slough, Berkshire, SL1 3SA, United Kingdom

[0002801021-2]

 

[pendragon]

Well theyve just invoiced me again for £301 worth on non existent renewals and services.